Contact Us
Please fill in the required information and send your message. Sales and promotional emails are not accepted.
You can also contact us via LINE. Scan the QR code on the home page and add us as a friend.
Because multiple products may share the same product name, please provide the product number or attach the product page URL when asking about delivery times.
We normally reply within 1–2 business days. If you do not receive a reply, please contact us again. Our showroom is closed on Wednesdays. Online store production and shipping are closed on Wednesdays and Sundays.
Please also check your spam folder and email domain settings. Mobile carrier addresses such as @docomo.ne.jp or @ezweb.ne.jp may not receive our emails reliably, so we recommend using a PC or webmail address.
About inquiries
Feel free to contact us about choosing pearls, orders and delivery times, or care and repairs.
We usually reply within 1–2 business days. If you do not receive a reply, please check your spam folder and email settings, then contact us again.
Replies may not reach some mobile carrier email addresses. Please use an address that can receive our emails.
Our showroom is closed on Wednesdays. Online orders are not made or shipped on Wednesdays and Sundays.
Please do not send sales emails.
Contact us by email
Fields marked "＊" are required. For product inquiries, please also include the product number or the product page URL.
